Frequently asked questions
What is your delivery time?
We deliver orders within 3–5 business days across Pakistan.
Do you offer international shipping?
🚚 Currently, we only deliver within Pakistan. International delivery is not available at the moment.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS.
You can also track your order anytime on our Order Tracking Page.
What payment methods do you accept?
We accept:
- Cash on Delivery (COD)
- JazzCash / EasyPaisa
- Bank Transfer
What is your return & exchange policy?
- You can request a return or exchange within 3 days of delivery.
- Products must be unused, unworn, and in original packaging.
- For return/exchange, please visit our Return & Exchange Policy page
How can I contact customer support?
You can reach us via:
- Email: awamirader3@gmail.com
- Phone/WhatsApp: +92 334 8206097
- Or visit our Contact Us Page
Do you have a size guide?
Yes ✅ our size guide is available on each product page. If you need help choosing the right size, contact our team on WhatsApp.
Can I cancel my order?
Yes, you can cancel your order within 12 hours of placing it. Once your order has been shipped, it cannot be canceled.
What if I receive a damaged or wrong product?
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery. We’ll arrange a replacement or refund right away.