Frequently asked questions

What is your delivery time?

We deliver orders within 3–5 business days across Pakistan.

Do you offer international shipping?

🚚 Currently, we only deliver within Pakistan. International delivery is not available at the moment.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email or SMS.
You can also track your order anytime on our Order Tracking Page.

What payment methods do you accept?

We accept:

  • Cash on Delivery (COD)
  • JazzCash / EasyPaisa
  • Bank Transfer
What is your return & exchange policy? 
  • You can request a return or exchange within 3 days of delivery.
  • Products must be unused, unworn, and in original packaging.
  • For return/exchange, please visit our Return & Exchange Policy page
How can I contact customer support?

You can reach us via:

Do you have a size guide?

Yes ✅ our size guide is available on each product page. If you need help choosing the right size, contact our team on WhatsApp.

Can I cancel my order?

Yes, you can cancel your order within 12 hours of placing it. Once your order has been shipped, it cannot be canceled.

What if I receive a damaged or wrong product?

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery. We’ll arrange a replacement or refund right away.